Frustm Privacy Policy

Effective Date: 1/1/2026

At Frustm ("Frustm", "we", "us", "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use our websites, mobile games, applications, and other services (collectively, the "Services"). By visiting, installing, using, or otherwise accessing our Services, you agree to this Privacy Policy and our Terms of Service.

1. Scope

This Privacy Policy applies to personal information processed by Frustm in the course of our business, including information collected through our websites, mobile apps, games, forums, blogs, and other online or offline offerings (together, the "Services"). This policy is intended to comply with applicable data protection laws globally. Your use of our Services constitutes your consent to Frustm's privacy practices described here.

2. Information We Collect

We collect information to deliver and improve the Services, administer your access, and understand how the Services are used. Depending on how you interact with us or our games, we may collect the following:

2.1 Information You Provide Directly

  • Contact details (e.g., email address, username)
  • Account registration information
  • Feedback, surveys, support requests
  • Community forum content, comments, or reviews you choose to submit

2.2 Automatically Collected Information

When you use our Services, we and our service providers may automatically collect:

  • Device identifiers and usage details (e.g., operating system, device type, IP address)
  • Advertising identifiers (e.g., IDFA, Advertising ID)
  • Interaction data such as pages visited, session duration, and clicks
  • Cookies, pixel tags, and other tracking technologies

2.3 Information from Third Parties

If you connect our Services with third-party platforms (e.g., Apple, Google, social networking services), we may receive profile information (such as name, profile picture, locale) according to your privacy settings on those platforms.

3. How We Use Your Information

We may use personal information for purposes including:

  • Providing, maintaining, and improving the Services
  • Personalizing user experience
  • Communicating updates, customer support, and security alerts
  • Performing research and analytics to improve our games
  • Sending promotional information (where permitted by law)

You may opt out of marketing communications at any time by using unsubscribe links in emails or adjusting notification settings on your device.

4. Cookies and Tracking Technologies

We use cookies and similar technologies like pixel tags and web beacons to analyze usage, remember preferences, and support advertising. You may control cookie settings through your browser or device. Disabling cookies may affect the functionality of the Services.

5. Sharing Your Information

We may share personal information:

  • With service providers who help deliver and support the Services
  • With partners when jointly offering features or promotions
  • With other users if you participate in interactive or social features where such information is visible
  • To comply with legal requirements or protect the rights, safety, and security of Frustm and others
  • In connection with business transactions such as mergers, acquisitions, or asset transfers

6. International Data Transfers

Your personal information may be processed and stored in countries outside your own, including where our servers or service providers are located. By using our Services, you consent to the transfer of your information globally.

7. Data Retention

Frustm retains personal information as needed to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, and for other legitimate business purposes.

8. Security

We use industry-standard measures to protect your information, but no system can be 100% secure. By using our Services, you acknowledge that information you provide is at your own risk.

9. Children's Privacy

The Services are not intended for children under 13 (or the minimum age applicable in your jurisdiction). We do not knowingly collect personal information from children under this age. If you believe we have inadvertently collected such information, please contact us so we can delete it.

10. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete your personal information, restrict or object to processing, or request data portability. To exercise these rights, contact us at the address below.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted with a revised "Effective Date." Continued use of the Services constitutes acceptance of the changes.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:
privacy@frustm.com